SPCHG is monitoring the developments of COVID–19 carefully, responding to the most up-to-date information regarding the spread of the virus. We are following recommendations from the State and Federal Government to ensure that we are doing everything we can to keep staff, residents and clients healthy.
HOW TO PROTECT YOURSELF AND OTHERS
Although SPCHG is doing all we can to help you through this period, the best protection comes from actions you take. To ensure you remain healthy and safe, we encourage everyone to follow Victorian Department of Health guidelines to help prevent the spread.
It is important to keep up-to-date with COVID-19 exposure sites and to follow instructions on what to do if you have visited an exposure site.
A stay-at-home curfew is in place for Metropolitan Melbourne. Between 9:00pm and 5:00am, you cannot leave your home (or the home of your intimate partner or bubble buddy) other than for limited reasons, including:
- authorised work
- health and medical purposes
- care and support of a child or someone with special needs
- in an emergency or to escape harm.
You must stay within 15km of your home for shopping and exercise. This limit does not apply to permitted work or education, when giving or receiving care, or visiting an intimate partner or your single social bubble buddy. You can leave home at any time in an emergency, including if you are at risk of family violence.
You cannot leave metropolitan Melbourne or Mitchell Shire to get a COVID-19 vaccination, provided you are receiving your vaccination in an adjacent Local Government Area to the Local Government Area where you live.
Anyone aged 14 and above can get their Immunisation History Statement or digital certificate using either:
If you do not have a smart phone visit Services Australia for information on how to get proof of your COVID-19 vaccination.
Your immunisation history may take up to 10 days to update. During this time it is recommended you keep your booking confirmation email or card received at the time of vaccination for this time.
Face masks must be worn indoors and outdoors whenever you leave your home, if you are aged 12 and over.
Face masks do not need to be worn indoors when you are at your home, at an intimate partner’s house or with your bubble buddy. Face masks do not need to be worn indoors or outdoors if you are working alone unless another person enters that indoor or outdoor space.
You can remove your mask in a public place when consuming food, medicine or non-alcoholic drinks. You cannot remove your mask to eat or drink in retail settings such as a shopping centre or supermarket.
You can leave your home in an emergency or if there is family violence.
Face masks are recommended for primary school aged children, but they are not mandatory.
These actions will protect our loved ones, friends, colleagues, health care workers and the community.
Help Stop The Spread:
- Wash your hands regularly for at least 20 seconds with soap. If this is not available, use hand sanitiser.
- Sneeze and cough into a tissue, or your elbow.
- Avoid touching your eyes, nose and mouth.
- Clean and disinfect regularly touch surfaces in your home, such as door knobs, phones, table top, bench tops, etc.
- Wear a face mask inside and outside when you leave home unless you have an exemption.
- Look to maintain social distance when possible.
- Get tested if you have even the mildest of symptoms.
If you need advice on anything feel free to contact the staff at SPCHG (9696 1128). If you are unsure about COVID-19 related queries, call the hotline (1800 675 398) or visit their website (https://www.dhhs.vic.gov.au/coronavirus).
COVID-19 free vaccination is now available. Please check with your local doctor or the following link for your eligibility to be vaccinated. https://covid-vaccine.healthdirect.gov.au/
Our closest High Volume Vaccination Centres are:
Melbourne Convention and Exhibition Centre
1 Convention Centre Pl, South Wharf (enter via doors 4-5 from Orrs Walk off Clarendon Street). Open 8.15-4.00pm daily. Call 1800675398 to make an appointment. Walk ins accepted between 9-4pm.
Prahran Town Hall
180 Greville St, Prahran. Open Monday to Friday 9.00-4.30pm Monday to Friday. Ph 9525 1300 to book an appointment.
Port Melbourne Vaccination Clinic
Port Melbourne Football Club (PMFC), Sandridge Centre-North Port Oval, 541 Williamstown Road. Open 9.00-5.45 on Tuesday, Wednesday and Thursday. Ph 8686 0500 or book online https://portmelbournemedical.com.au/covid-19-vaccination
Some key measures we have implemented have meant that the way in which we run services and property management are delivered differently:
- For the time being, we are meeting with all visitors at the door due to space restrictions in the front office (outside of lockdown periods).
- Our staff are working on a roster remotely and in the office (outside of lockdown periods).
- We are putting out a monthly resident newsletter to stay in touch and to help get out vital government and community updates.
- To assist in keeping our community safe, Thursday meal collections have been cancelled until further notice.
Our aim is to help keep everyone well and supported and to do our bit to help stop the spread of the virus. If you have ideas or resources to help us support tenants in these challenging times, please get in touch on (03) 9696 1128 or firstname.lastname@example.org.
INFORMATION FOR RESIDENTS & CLIENTS
Repairs and maintenance
Due to current restrictions, we are only conducting emergency repairs at properties. We are working closely with our contractors to ensure that they take the necessary precautions to protect our tenants and themselves through this period. We have developed a series of procedures to support this. Call 9696 1128.
We ask you to follow some simple steps to minimise maintenance issues:
- Keep your fob / key with you at all times
- Maintain airflow in apartment
- Don’t flush anything other than toilet paper down the toilet
- Take care not to overload power points (no connecting power boards together to create more sockets).
- Don’t tip oils or fats down the sink, these can cause blockages.
- Don’t leave appliances and lights on when not in use or needed.
What to do if there is a change in your financial circumstances?
We know that times are difficult for everyone currently. We are committed to working with our clients and tenants to help get us all through this difficult period. It is still imperative that tenants pay their rent to allow our organisation to continue to provide affordable housing. Community housing is funded solely by rent collected.
Please speak to our staff in the first instance, if you are experiencing financial difficulty.
What we ask of you
- Please follow the notices and instructions in the information provided to you regarding protecting yourselves and others from the spread of COVID-19.
- If you are in isolation, or feeling unwell, suspect you have COVID-19 or been in contact with someone who has, let the staff at SPCHG know ASAP and we will help you through this period.